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Windows Professional Support Advanced

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Windows Professional is the leading operating system for networked PCs. As well as providing a user-friendly interface it enables the PC to communicate with the network it is connected to. 


To increase the depth of the delegates understanding of Windows Professional in a stand-alone or network environment. 

Designed for

System administrators & technical support personnel wanting a detailed overview of Windows Professional. Participants should have attended our “Windows Professional Support Introduction” course or attained a similar level of proficiency. The combined material covered in the “Windows Professional Support Introduction” and “Windows Professional Support Advanced” will provide delegates with the necessary knowledge to sit the Microsoft Certified Professional exam. 


Two days 


  • Installation
  • Unattended Installation
  • Dual Boot
  • Removing NT
  • Dial-Up Networking
  • Line Protocols
  • Dial-Up Network client
  • Peer Web Server
  • Installing the PWS
  • Configuration Methods
  • Registry
  • Registry subtrees
  • Registry hives
  • Using the Control Panel
  • SCSI and tape drives
  • File Systems
  • Using Disk Administrator
  • Creating and formatting partitions
  • Volume and stripe sets
  • Network Resources
  • Auditing files and directories
  • Tape backup & restoring files
  • Securing the System
  • Resource Protection
  • Mandatory Logon
  • ACLs and ACEs
  • Permission Checking
  • Shutting down
  • Windows Networking Environment
  • The Multi-Provider Router
  • Installing network components
  • Browsing
  • Browser system roles
  • Configuring browsers
  • Master browser
  • Netware
  • NWLink
  • NetWare Resources
  • NetWare Printers
  • Installation Failures
  • Installation Disk Errors
  • Connecting to the Domain Controller
  • Domain Name Errors
  • Advanced Techniques
  • Event Logs
  • Network Diagnostics
  • Resource Conflicts
  • Diagnostics Program


Windows Server System Support Introduction- 3 days Windows Server System Support Advanced - 2 days 

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Pricing Guide:

  • 1

    £495 per head

  • 4

    £130 per head

  • 8

    £70 per head

Ask us about training for roll-outs and bespoke systems.

…and every course includes

  • Custom-building the course for you
  • Free post-course support helpline
  • All course materials
  • Trainer expenses