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  1. Word & PowerPoint: Picture Bullets

    This month we are going to look at the fact that you can have anything you want as the bullets in a bulleted list. This can be done in PowerPoint and recent versions of Word.

  2. Questioning Techniques

    We will be talking about phrasing questions in a way to improve the communication between individuals and within teams. Communication happens every day in these situations and we all spend lots of time trying to understand things, sometimes less successfully than we need. "A breakdown in communication" is probably the second most used excuse for failure these days (after computer problems, of course).

  3. PowerPoint: 3D Effects

    A picture is worth a thousand words, as the saying goes, and illustrating your presentation can help your audience understand, provide something more interesting to look at and reinforce the impact of your message as well. By adding 3D effects your illustrations can look even more professional and powerful.

  4. Excel: Formatting as you Type

    While it certainly doesn't feel like a new season yet, we hope to put a spring in your step with a tip for all users of Excel. We will also explain some of the codes you see in the Format cells dialog box.

  5. Word: Reveal Formatting

    This month we are going to look at Reveal Formatting: a feature in Word that helps you check the formatting of your text and document. This is especially useful if you want to ensure consistency or find out why two different parts of your document don't quite look the same.

  6. Outlook: Advanced Find

    To start the year we are going to look at searching for items in Outlook, so that you can sweep out all your old emails, appointments and tasks that are clogging-up your system and start the New Year with a tidy set-up.

  7. Outlook: Grouping Items

    Today we are going to look at Outlook again to help you organise your emails and tasks, and perhaps help your time management too.

    Let's look at Sent Items for our first example. Normally, Sent Items are listed in date order, and grouped by date too. In our experience it is better to have Sent Items listed by who the email was sent To, because, if you are looking for a message you sent, you'll probably have a better idea who you sent it to rather than when.

  8. Office: Online Clipart

    In keeping with the season, we would like to tell you how to get to a huge range of Christmas clip art to add to your documents you are creating in the next couple of weeks. They could be used to make a special Christmas card for someone, add to your emails or simply add a seasonal flavour to an informal document.

  9. Word: Autoformatting Options

    This month we are going to look at Word's ability to automatically format your text as you are typing. They can be very useful in making sure you haven't put in too many capital letters, and making it easy to create numbered lists but it is often an infuriating feature as your well planned intentions are ignored and Word does what it thinks is best.

  10. Outlook: Favorite Folders

    The latest version of Outlook seems to have arrived on most of our clients desktops now, and we hope you like it.

    One of the major new features is how the Navigation pane on the left of the screen helps you see your information in lots of ways (Bonus tip: if you want to see your folder list in the old way, use the Folder List button in the bottom left-hand corner).

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